§ I
§ I — The program
The machine came with
a mask and five minutes.
What Nightshift coaches through the adjustment period, what it refuses to touch, and the word attached to a price that is not printed yet.
IThe fit, before it wakes you
A leak is the single most common reason a new user gives up, and it announces itself in ways that are easy to misread: a hiss at higher pressure, a dry eye on one side in the morning, a leak figure creeping up while the machine still reports a good night.
The fix is almost never to pull the straps tighter — over-tightening deforms the cushion and makes the leak worse. Nightshift walks the order that works: re-seat rather than crank, check the cushion for the hardening that comes with a few months of wear, and match the mask style to how you actually sleep.
The fitIITolerance, which is a comfort problem
Week one has a vocabulary nobody hands you: swallowed air and a bloated stomach, a mark across the bridge of the nose, a mouth so dry it wakes you, air that feels like too much to breathe out against. These are ordinary, they are early, and almost all of them are settings or fit.
Nightshift coaches the comfort layer — humidity, heated tubing when rainout is the real culprit, exhale relief, ramp, whether tonight is a chin-strap night or a full-face night. It does not touch prescribed pressure, and where the answer is a prescription it says so and sends you to your sleep clinician with the week written down.
The toleranceIIITen seconds, and where you actually stand
Most insurers keep covering the machine only if you use it at least four hours on about seventy per cent of nights inside an early window. Nobody explains this well, and finding out late is how people lose equipment they were slowly getting used to.
So the check-in is deliberately small — hours, mask, the number — and the chart is deliberately honest. One bad night after a cold or a late glass of wine is a bad night. A slow drift over a fortnight is a signal, and it gets named as one while there is still time to fix it.
The nightly check-inIVYour numbers, in words, and yours to keep
The manufacturer app shows an AHI of 4.2 and a green tick. Nightshift says what that sentence means: how many times breathing stopped or shallowed, whether the events cluster when you are on your back, and whether the trend is flat or climbing.
It is your record, not ours. Therapy data stays on the device, and nothing is sent to an insurer, a supplier, or an employer on your behalf. Philips retiring DreamMapper in 2026 is the argument in one line: an app can be switched off, and the numbers should still be yours when it is.
The numbersVThe word attached to a price that is not printed yet
Pricing published before launch. There is no figure on this page because there is no figure yet, and inventing one to make a page look finished is how a product starts lying before it ships. When there is a price it is printed here first, plainly, before anything can be bought.
It will not be a trial that quietly becomes a subscription, and there will be no tier holding your own nights behind it. Thirty days, money back, no reasons asked attaches to whatever price is published — a term of the house rather than a courtesy that can be withdrawn.
Therapy data stays on the device. No ads — your sleep is not an ad slot. We will not add an account requirement later, we will not sell or broker what your nights say about you, and we will not use it to train anything.
The house's word Nightshift does not make the mask pleasant. It makes the adjustment period something you are being walked through rather than something you are failing at alone, for the hundred nights that decide whether the machine ends up beside the bed or in a closet.